Refund Policy

Deluxe Astrology welcomes you. We are a distinguished brand and Registered Trademark of Zaffiro Ltd, headquartered in London, UK. Your trust and satisfaction are paramount to us, and we strive to ensure your experience with our services is both enriching and transparent. Below is our updated Refund Policy to address your concerns and clarify your rights.

Refund Policy Overview

At Deluxe Astrology, we aim to provide the best astrological services and resources. Nonetheless, we recognize that there may be specific situations where refunds are necessary. Please review the conditions under which refunds are processed:

Eligibility for Refunds:
- Refunds are applicable only within the first 14 days of activating the service, unless explicitly stated otherwise in the service agreement.
- Lifetime plan refunds, if applicable, will not exceed 50% of the total amount paid.
Return of Promotional Items:
- If your purchase included any promotional items, these must be returned in their original, unused condition to process the refund.
Processing Refunds:
- To request a refund, kindly reach out to our support team via email at contact@deluxeastrology.com. Provide your order details and a brief explanation of your request to facilitate swift processing.

Exceptions to the Refund Policy

Refunds may be withheld under the following circumstances:

Services that have been fully delivered or completely utilized.
Digital content that has been accessed or successfully downloaded.
Cases where promotional offers were availed, and the services/products associated with them are non-returnable.

Commitment to Excellence

We greatly value your feedback and strive to resolve any concerns with efficiency and care. If you need assistance or have any concerns, our support team is ready to assist you.

Thank you for choosing Deluxe Astrology. Your trust and satisfaction inspire us to continue providing valuable astrological insights and services.