Thursday
 17 July, 2025

FAQs for Deluxe Astrology Login & Security

  • How do I log in to Deluxe Astrology?

    You can log in using your email ID or Google account. Just click “Sign in with Google” or “Sign up with Email” to create or access your account.
  • Do I need an account to use Deluxe Astrology?

    Yes, an account and an active plan are required to access features like detailed birth charts, compatibility reports, and ad-free browsing.
  • How is my personal data protected?

    Your privacy is our priority. All personal data is encrypted and securely stored on GDPR-compliant servers in Europe. We never share your information with third parties.
  • Can I update my account details?

    Yes. You can change your email, password, and other details from your Account Settings. If you use Google login, updates must be made via your Google account.
  • What should I do if I can’t log in?

    Make sure you're using the correct email or Google account. If you're still having trouble, use the password reset option or contact our support team.
  • Can I delete my account?

    Yes. You can request deletion through Account Settings or by contacting customer support. Once the process is complete, all your data will be permanently removed.
  • Is my payment information secure?

    Absolutely. We use trusted payment gateways like Stripe and Razorpay, which follow strict industry security standards to protect your payment details.
  • What happens if my astrology plan expires?

    You’ll lose access to premium features such as personalized reports and ad-free browsing. You can renew anytime to restore full access.
  • Can I use Deluxe Astrology on multiple devices?

    Yes, you can log in on multiple devices using the same account. Your data and preferences will sync automatically across platforms.
  • What should I do if I forgot my password?

    Click on the “Forgot Password?” link on the login page and follow the instructions to reset it via your registered email.
  • Is two-factor authentication (2FA) available?

    Currently, 2FA is not enabled by default. However, we are working on enhancing security features, including optional 2FA, in upcoming updates.
  • How do I contact support for account issues?

    For login or security-related concerns, you can reach out to our support team via the Help Center or email us at contact@deluxeastrology.com. We aim to respond within 24 hours.
  • Will I be notified of changes to security policies?

    Yes, users are notified via email and in-app alerts if there are updates to our privacy, login, or security policies.